• Delight Customers With Service
Delight Customers With Service

Growing energy prices, higher demand for base food and consumers feeling compelled to curb spending, these factors all eat into the margins of our food services customers. We help them respond to the challenge with a combination of extended customer services, leaner operations and a clearer value offering.

Energy prices are on the rise due to a continuously growing demand and because of the obvious question marks behind the sustainability of the current production volume.
Along with a higher global demand for base food products, this has led to a reversal of the trend of falling food prices in the latter years. A trend that allowed people to eat-out more and buy more exotic, pre-processed or organic products.

Our customers in the food service business typically find themselves in a position where they have to mitigate between the grown expectations of consumers and the realities of their supply chain.

Primarily our clients try to meet this challenge by increasing their own efficiency. At the same time they need to provide new or better services to justify the rising prices towards their own customers. This means for example better product quality, more choice, consulting, education or new online tools for customers.

With our e-commerce platform we help them offer and promote these services efficiently and in a way that is tailored to their strategy for the future. Many challenges are of course very specific to the food services industry, such as quickly changing customized prices, short-lived perishable goods or the difficulty of presenting fresh products in an attractive way online.

Our experience in the industry has helped us find solutions to these problems.

Here are a few other points where we believe our ordering and customer relations platform can help you succeed in the food services market.

  • Increased customer loyalty through out-of-the-box services
  • Ability to show more and more information about origin and production information on a product level
  • High level of integration between marketing and sales channel
  • Help your customers drive their own business more profitably
  • Flexibility to integrate and attractively present new product sub brands, acquisitions and partners
  • Give your customers a clear feeling for their choices in price, brand and product type

Read more about our e-commerce platform in the solutions section.